include Be the expert on our end customer experience, from onboarding to support, engagement and advocacy. Contribute to the vision for our Self service platforms based on an understanding of business, user needs, and our platform architecture. Act as a product manager manager of our end customer experience develop, maintain, communicate and evolve our customer experience

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre registration process. Completes the registration process on walk in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insu

Transports patients between departments and escorts patients, families, and visitors as needed. Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information. Assists patient in preparation for exam and transferring patients to and from exam rooms. Provides basic instruction to patients regarding routine procedures, i.

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizati

Responsible for providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies and procedures. Using evidence based practice, clinical decision making, compassion and skilled communication, leads efforts to create the safest patient environment and the best patient expe

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Responsible for providing and coordinating comprehensive respiratory care The Respiratory therapist administers respiratory care procedures and modalities in accordance with established standards, policies, and procedures. Using evidence based practices, clinical decision making, and skilled communication, the therapist compassionately leads efforts to creates the safest

Performs virtual simulation using computed tomography (CT)/simulation and treatment planning software. Measures and generates radiation dose distributions and calculations as directed. Correlates, performs calculations, measurements and fusions of scans using positron emission tomography (PET), magnetic resonance imaging (MRI), and CT treatment planning with simulation an

Delivers and records complex radiation therapy treatments under the direction of a Radiation Oncologist. Works closely with the medical team to review images and port films for patient set ups, selection of treatment devices and verification. Performs daily quality assurance (QA) on equipment prior to treatment. Recognizes equipment malfunctions, troubleshoots, initiates

Performs delivery of non standard, standard and complicated treatment planning and techniques which may include high dose radiation (HDR), low dose radiation (LDR) and stereotactic radiosurgery (SRS). Performs radiation surveys of patients exposed to radioactive sources; regularly performs radiation surveys of treatment rooms. Calibrates various therapy machines, measures

Performs virtual simulation using computed tomography (CT)/simulation and treatment planning software. Measures and generates radiation dose distributions and calculations as directed. Correlates, performs calculations, measurements and fusions of scans using positron emission tomography (PET), magnetic resonance imaging (MRI), and CT treatment planning with simulation an

Evaluates contact quality (i.e. effective customer service, documentation, compliance, and cosmetics such as volume, rate, tone, enunciation, grammar, etc.) via random sample remote monitoring against quality standards, ensuring quality goals are met. Develops and maintains scoring. Develops and maintains a statistical database on all observed contacts to align with ident

Supervises and oversees all inbound/outbound contacts with patients, their representatives, physicians, insurance companies and others to ensure quality, productivity, and service expectations are met. Oversees contact types (i.e. calls, email, chat, or correspondence) and documentation to ensure that all appropriate information is obtained, researched, and properly docum

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint